We collect your data in accordance with the General Regulations on the Protection of Personal Data (2016/679) (“GDPR”).
The personal data that you provide to us are necessary for the processing of your reservation and are essential for the management and provision of the services (article 6.1.b of the above-mentioned Regulations). For these purposes, your data can thus be transferred to our partners, including in particular Elloha.com which manages the booking tool, online payment providers, providers established in third countries. In particular when paying online, the customer's bank details must be sent by the payment provider to the bank of the establishment, for the execution of the reservation contract. We only use partners who guarantee a level of protection in accordance with the principles enshrined in the GDPR.
With your consent, your data may also be used by us to send you our promotional or commercial offers, by email or post.
We keep your data for a period of 3 years after the last contact (email, reservation, ...).
As a person whose data is collected, you have a right of access (screenshot), rectification, erasure of your data, as well as a right of opposition to the collection of your data. These rights can be exercised by sending us an email, mentioning your surname, first name and address as well as the subject of your correspondence.
If you believe that we have not protected and/or processed your personal data in accordance with applicable regulations, you have the right to lodge a complaint with the Data Protection Authority.
Autorité de protection des données (APD)
Rue de la Presse, 35 - 1000 BRUXELLES
Téléphone : +32 (0)2 274 48 00 • +32 (0)2 274 48 35
E-mail : contact@apd-gba.be
Site web : https://www.autoriteprotectiondonnees.be
